NorthSignal Rental Agreement
This Rental Agreement (“Agreement”) is entered into by and between NorthSignal(“Company”) and the individual or entity renting equipment (“Renter”). By booking, paying for, or otherwise using rental services from NorthSignal, the Renter acknowledges and agrees to be bound by the terms of this Agreement.
1. Equipment
The Company agrees to rent to the Renter one or more portable internet units (“Equipment”) which may include, without limitation, satellite device(s), rugged travel case(s), mounting hardware, vehicle and wall power adapters, GPS tracking devices, and related accessories. The Company retains sole ownership of all Equipment at all times. No title, ownership, or proprietary rights are transferred to the Renter.
2. Rental Term
The rental period begins on the date the Equipment is picked up or delivered to the Renter and ends on the agreed return date (“Rental Term”). Equipment must be returned to the Company by 7:00 p.m. on the last day of the Rental Term unless otherwise agreed in writing. The Renter is responsible for any delays in return and may incur additional charges as outlined in Section 11.
3. Rental Fees and Security Deposit
The Renter agrees to pay all rental fees at the time of booking in accordance with published rates or agreed pricing. A refundable security deposit of $500 per unit is required for all rentals. The deposit will be held by the Company and refunded within ten (10) business days after the Equipment is returned in satisfactory condition. The Company reserves the right to withhold part or all of the deposit for late returns, damage, loss, theft, cleaning, or breach of this Agreement.
4. Delivery, Pickup, and Return
The default method of receiving Equipment is pickup at the Company’s location. Delivery may be arranged by the Company at its discretion and may be subject to additional fees unless otherwise specified in writing. The Renter assumes all risk of Equipment once it is in their possession and until it is returned. Late returns will be subject to penalties as defined in Section 11.
5. Condition and Maintenance
The Company warrants that Equipment is provided in good working order. The Renter is responsible for ensuring Equipment is used carefully and properly. The Renter shall not attempt to repair, alter, or tamper with Equipment. Any defect or malfunction must be reported to the Company immediately. The Renter agrees to keep the Equipment free from dirt, debris, or contaminants and to store it in a secure location when not in use.
6. Permitted Use
The Equipment may only be used for lawful purposes and in compliance with all applicable laws. It must not be used for any purpose that could damage, interfere with, or compromise the Company’s service network. The Renter shall not resell, sublease, or transfer the Equipment or service without prior written consent of the Company.
7. Loss, Damage, or Theft
The Renter accepts full responsibility for the Equipment from the time of pickup or delivery until it is returned. In the event of loss, theft, or damage beyond normal wear and tear, the Renter shall compensate the Company for the full replacement cost of the Equipment, including all accessories. Replacement costs shall be no less than $799 per unit plus applicable taxes. The security deposit may be applied toward such costs, but the Renter remains liable for any balance.
8. Service Plans and Data Usage
Each unit includes access to a data service plan. The Company reserves the right to allocate plans (standard or unlimited) depending on rental length and availability. The Renter must comply with fair usage policies. Attempting to modify, hack, or otherwise circumvent the data service is strictly prohibited and will result in termination of this Agreement without refund.
9. Insurance and Risk of Loss
The Renter is solely responsible for all risk of loss during the Rental Term. The Company’s insurance does not cover loss, theft, or damage occurring while Equipment is in the Renter’s care. The Renter is encouraged to obtain adequate personal or business insurance coverage.
10. Liability and Indemnity
The Company shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to business interruption, loss of data, or loss of profits, arising out of the use or inability to use the Equipment. The Renter agrees to indemnify and hold harmless the Company, its officers, employees, and contractors from all claims, liabilities, and expenses arising out of the Renter’s use, misuse, or possession of the Equipment.
11. Late Fees and Additional Charges
Failure to return Equipment on time will result in a charge of $50 per day per unit, deducted from the deposit and billed additionally if necessary. Excessive cleaning, missing accessories, or failure to return the carrying case or mounting hardware will result in additional fees at the Company’s discretion.
12. Termination
The Company reserves the right to terminate this Agreement at any time if the Renter fails to comply with its terms. Upon termination, the Renter must immediately return all Equipment. Rental fees already paid will not be refunded.
13. Force Majeure
The Company shall not be liable for failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, fire, flood, strikes, governmental action, or interruptions in data service from third-party providers.
14. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. The parties agree that any dispute shall be submitted to binding arbitration in Ontario after good-faith mediation attempts.
15. Entire Agreement
This Agreement constitutes the entire understanding between the Company and the Renter regarding the rental of Equipment. No oral representations or prior written materials are binding unless incorporated herein. Amendments must be made in writing and signed by both parties.
By booking and paying for a rental, the Renter acknowledges and agrees to the terms of this Agreement.
